"There’s no concept of how swamped housekeeping and maintenance is. These guests call every single little thing in constantly."
I'm surprised. Okay, not surprised. But I am surprised. I don't want to spend any part of my vacation calling an office or grocery shopping for that matter.
I've been renting up and down the Outer Banks since the '70s .
Okay, thinking hard here. I've talked to 'the office' twice. The first time was at the Cavalier by the Sea when I dropped the coffee pot in one of the efficiencies. They gave me another one - no charge.
The second time was after a long day on the beach at Ocracoke and we got back to the cottage to find the electricity off.
Yes, that day. I called the office to see if we had to leave the next morning. We had water, beer, wine and lots of food and ice. Yes, we did and caught the morning ferry to Swan Quarter - we were the second vehicle in the standby line. But I didn't feel too good all day after finishing off the ice cream in the freezer.
If you haven't followed VACASA stock, it started just above $10 in 2021 and is now at $1.68
But it was as low as $1.08.
A LOT of the guest families of renting age at this point have little experience renting prior to the late 2000s. Sure, there are long time renters, but almost 15 years on from the real estate bubble that decimated resident homeowners and second home owners, put them underwater, and then buried them in a decade of losses a large segment of renters is acclimated to an artificially suppressed market and a LOT of amenities, and to getting monetary compensation for a variety of issues long timers wouldn't call about.
The long timers would note a loose door knob and tighten it and maybe let someone know they did. The later crowd will call the office, expect an emergency call out, find 5 more small things and expect a same day fix and monetary compensation. In an effort to attract renters, any renters you end up with renters youre better off without - and those only get worse with time.