Wondering if anyone else has had a similar experience.
I pick out our rental houses almost a year in advance since I'm picky. Want OF, pet friendly , carpet, master on top floor, etc. So, I have our spring house with Surf or Sound for May. Executed the lease in August and paid the initial payment. Last week I found out my dog has to have an elbow replacement (headed to MSU) after the first of the year. This was totally unplanned and unexpected. I and the the surgeon thought we had a few years to conservatively manage him. Not the case. I contacted Surf or Sound and asked them if they would move my reservation to one of two open weeks in October. This lady is just unwilling to assist. Told me it's an executed lease nothing she can do. Very cold and unpersonable. I really just need to move the May week to October. We travel twice a year to Hatteras Island. I've asked her to reach out to the owner to see if they would approve the swap. Am I being unreasonable in my request? I'll be there in a few weeks so I plan to stop in and try to reason. I'm not trying to get out of a week, just move it. The house is nicely booked so I am sure that may week would go fast.
Any advice or am I just screwed?