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Curious about other agencies' check in times

Curious about other agencies' check in times




We just received out check in information for our vacation next week. I was kind of surprised to see that it now says the activation code for the home's keypad entry will be good starting at 6 p.m. on Saturday. In the past we have always gone to the rental agency and checked in, received our keys and went to our rental. Most years, we were able to check in a bit early- maybe by an hour or so, with check in time always listed as 4 pm.

We have never before opted for the early arrival package because we felt 4 pm was acceptable, but 6 pm is really getting late. I guess I missed reading about this new policy, or I think I would have reconsidered forking up the extra $ to get there earlier. The email says if you do arrive earlier than 6 you can call the office (you don't need to stop by) and see if your unit is ready. We may take a chance and do that. Our rental is with Outer Beaches. Has anyone else seen a change/delay in check in times from their companies?


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RE: Curious about other agencies' check in times




We just got back and our company was the same. It is correct, at 6 the access code that has been provided or you will receive as you venture down will only work starting at 6 give or take a few. We received the code at 1 as we headed down, arrived at 5 and the code was inactive. We placed a call and they said it would activate at 6. They were super great and said for us to give them a few minutes and try again. In long we got in 35 minutes early. Yes most of day 1 is gone, but overall it’s okay.


RE: Curious about other agencies' check in times




We self manage, and use Shore Details for cleaning. Our check-in time is 4:00pm, and the house is usually ready a couple hours before then, but it seems most of my guests arrive either right at, or well after check-in time.

I think 4pm is still pretty standard. Our checkout is 10am, so it give my cleaners about 6 hours to clean our house (and 2 other houses as well).


RE: Curious about other agencies' check in times




Twiddy and Southern Shores have always been 4PM and I assume that’s what we’ll have with Twiddy in late August.



RE: Curious about other agencies' check in times




Seaside Vacations is 4:00. I will say they charge for early check in and late check out now


RE: Curious about other agencies' check in times




Twiddy is 4 pm and if the house is ready early they will send you a notification through their app, but the door code won't become active before 4 pm. Earliest I've ever got a house ready notification was about 2:30 pm.

Brindley Beach is 4 pm, never received notification from them that the house was ready early. I've only rented with Brindley once, though.

Carolina Designs is again 4 pm, but if the house is ready early they will send you a temporary code via text that will work until 4 pm on check-in day then your regular code takes over. I once had a notification from them that a house was ready at 1:30 pm on check-in day. That's the earliest I've ever been able to get into a house without paying for early check-in.

I've got an upcoming vacation in Frisco with Surf or Sound, this will be my first time with Surf or Sound and this is from their website:

"Check-in time is based on the readiness of the house. If your house is ready, we can start check-in at 4:00 pm. Please understand you may not be able to check-in until after 6:00 pm on Saturdays between May 25th - September 21st (5:30 pm for all other arrivals)."




RE: Curious about other agencies' check in times




I think having a text saying the house was ready early would be a nice service to have. I'm not going to lie, having it backed up till 6 pm is going to take some getting used to. I wonder, for those who pay to do the early arrival time, when are the houses guaranteed by?


RE: Curious about other agencies' check in times




I used Midgett last week and got a text at 3:30. It was an 8 bedroom house too. I was happy to get in then.


RE: Curious about other agencies' check in times




We had the key code entry last year on Hatteras Island. Were told we’d get a call between 4-6. IIRC, we got our cal just after 5. I think the code thing eliminates the need to check in at office, and therefore. Also reduces the office being inundated with throngs of people looking to check in. And therefore also eliminates the gratis early ck in that sometimes would happen just to clear the office of people at a more reasonable pace. I like the key code, but miss the occasional early ck in we were given


RE: Curious about other agencies' check in times




Early check-in gets you in the house typically at 1 pm and usually runs about 150$. But that doesn't mean the house is ready at 1 pm. Usually, house-keeping will get the ground floor and the downstairs fridge cleaned up first so you can hang out down there and put some groceries away.

If I do an early check-in, I always find my housekeeper ASAP and palm them a 20$ bill letting them know there is no rush, we'll stay out of their way, and to please do the very best job that they can. I've found this trick goes a long way.

An extra 200$ for early check-in isn't even the cost of a nice dinner out, so sometimes it's worth it. But once you start adding in pool heat for 400$, another 200$ for early check-in and tipping housekeeping, factor in tolls and gas to get there and you're pushing a cool grand you just spent.

It can add up.


RE: Curious about other agencies' check in times




I think this new time arrangement is just going to make me more certain that I should alter my vacation season (maybe go in late spring or early fall) and try to stay for two weeks! Banana


RE: Curious about other agencies' check in times




For our Midgett rental last year, we got a text at around 1pm saying the house was ready. We were still about an hour away, but when we got there the code worked fine. We didn't pay for early check-in, but I have done that in the past when I knew we'd be able to get there early. Last year was a Sunday check in which might have had something to do with it.

I don't think I'd like 6pm...

John


RE: Curious about other agencies' check in times




I think this new time arrangement is just going to make me more certain that I should alter my vacation season (maybe go in late spring or early fall) and try to stay for two weeks! Banana

lowcountry


If you have the choice go early fall. It’s like summer without the excess people. Spring is nice, but the water is freezing. If you’re renting a house though early fall might be rough. Despite leaving our house in a pristine state in May it looks like a bomb went off in the kitchen cabinets/drawers come fall. All of those labels on drawers and cabinets, useless.


RE: Curious about other agencies' check in times




Yes, 6 is not great. After unloading and getting settled in, it's hot, you have to eat (I usually cook ahead for that night and we eat in) and you're bushed from the trip. It'll be 8-9 pm before we can feel our vacation has actually begun if we can't get in until 6 :( I am hopeful we get lucky and can get in a bit earlier. Will I change agencies that allow for an earlier arrival? Will have to think about it after we see how this year shakes out.


RE: Curious about other agencies' check in times




I think if check in goes to 6:00pm I would look for a Friday to Friday house. You lose the entire day anyway. I'm in a 4-5 hour radius, work a half day or even work full day then leave. Wake up to an entire weekend to enjoy and then have a full weekend on the backend when I get home.


RE: Curious about other agencies' check in times




6:00 check in would make me look for a different agency, that is too late for us and would cause us to drive through the busiest areas of our trip at the busiest times of the day.

We have always had 4:00 standard check in time, and we have paid for early check-in once. Otherwise, we plan our drive to arrive around 4:00 (unless my husband has to work the night before we leave because we decided to go 3 days early less than a week before our trip, and then he doesn't get home in time for that to happen, which happened this year)..


RE: Curious about other agencies' check in times




At Joe Lamb Realty it is offered FREE to the guest as an early check-in if ready between 12 noon and 4pm which is guaranteed.


RE: Curious about other agencies' check in times




2boysmom, and the part I also left out was it seems they have backed up the checkout time to 10 am on the following Saturday. I may be wrong, (or maybe I am confusing it with hotel checkouts) but I thought we had an 11:00 am checkout time. So you really lose a day (incoming Saturday) and the evening of Friday so you can be out by 10:00. I'm not splitting hairs (or in this case hours) but it just seems like your time is being whittled away on both ends. I'm trying to plan the incoming day out in my mind differently now.

I noticed they have a dedicated page on the Outer Beaches website that talks about "How to make the most of your check in day" and gives tips on all these activities -Ocacroke, etc. that you can do. lol We take our dog, which kind of impacts those types of things. I just want to get there, unpack, and be beach bound. Oh well, we will make the best of it. But, yes, I am reconsidering our choices for next year.


RE: Curious about other agencies' check in times




Go Joe Lamb Thumbs up


RE: Curious about other agencies' check in times




We rented from Midgett this year and check in was 6 pm. We got a text at 5:30 that it was ready. Not ideal, but we spent the day om the beach!


RE: Curious about other agencies' check in times




our house is with Resort Realty and they have 4 PM check in. they offer 1 PM early checkin for a fee, I'm.not sure how much.


RE: Curious about other agencies' check in times




Our check in time is 4 pm, however, when I get calls about stuff on check in day it’s usually at 1 PM ish. Then I ask why are the guests there and the management company tells me when the property is ready they tell the guests it’s ready.
Kind of a waste to pay the early check in fee, but it guarantees you can check in early.


RE: Curious about other agencies' check in times




lowcountry, we also bring our dogs, and that is why the late check in time would be too difficult. If it was just the 4 humans, we could just go to the beach or hang out somewhere after we arrived, but our dogs can't do the beach in the heat of the day.

We have always had a 10:00 check out as long as I can remember for every house we have rented. It doesn't bother us because we prefer to be out by 7:30 at the latest.


RE: Curious about other agencies' check in times




I went back and checked and I was wrong about the checkout time- it was 10 last year, too, but this 6:00 check in is new. We are going to just grin and bear it this year, and leave so we time it coming in at 5 ish if all goes well. Having a dog (especially one like ours who isn't all that fond of the sand and ocean!) with us makes it kind of important that we aren't stuck waiting for too long in the car or wherever. I wonder what prompted the change in Outer Beaches' policy. Lack of cleaning staff in general? High inventory to cleaning staff ratio not satisfactory? I would be really interested in learning how many families decide to pay the extra $ after this year's new change. Is that the real reason? To see if they can prompt that?


RE: Curious about other agencies' check in times




Sun Realty did not get us in until Six. We were under the impression check in would be four. Four is very acceptable. Six is not. Maybe they need to hire more people to get the job done.


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