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Last minute cancel by twiddy

By: Blklem
6/18/2021 1:32 PM

Just got a call from twiddy this morning saying our house cannot be rented because of renovations. We were set to leave in 48 hours! What a nightmare!!
Does anyone know of a rental available this coming week?

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By: 2boysmom
6/18/2021 2:01 PM

You don't say how many people or what the needs are, but Resort Realty has a condo available:
Click to follow link...

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By: ChadW
6/18/2021 2:04 PM

I would think this should be Twiddy's responsibility to find you a replacement, and pay any differences if its an upgrade..

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By: judyk
6/18/2021 2:06 PM

That is last minute! Yeow. Gonna’ be tough.
I searched a couple hatteras rental firms for a stay of 6/19/20 to. 6/26/27 and found one 4BR, SS home in Hatteras thru Midgett RE - Abos Ferry Tale

Good luck!

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By: Blklem
6/18/2021 2:34 PM

We have 11 adults. Twiddy told us there are no options available

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By: mlneenan
6/18/2021 2:47 PM

Just wondering. How do you suddenly decide to renovate a house at the last minute???

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By: Kat0922
6/18/2021 2:51 PM

We have 11 adults. Twiddy told us there are no options available

Blklem


That is crazy. They owe you another house

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By: kthayer
6/18/2021 2:53 PM

Just wondering. How do you suddenly decide to renovate a house at the last minute???

mlneenan

I see two options here.
1) They were renovating in the off season and renovations have gone long so they’re canceling guests on a week by week basis.
2) A set of previous tenants were from hell and now the house needs extensive repairs.
Either scenario coupled with rising prices and supply chain backups can make for a bad situation.

Katie

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By: Blklem
6/18/2021 2:56 PM

I’m just sick about it ??

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By: kthayer
6/18/2021 2:57 PM

Hatteras Realty seems to have some available for 12+ guests.

Katie

www.hatterasrealty.com/va...

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By: Tim-OBX
6/18/2021 3:02 PM

I would think this should be Twiddy's responsibility to find you a replacement, and pay any differences if its an upgrade..

ChadW


Everyone is so quick to condemn Twiddy. What if the owner did this and Twiddy is the messenger. Did the house sell or is for sale?

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By: Tburg
6/18/2021 3:11 PM

Our off-season repairs/upgrades caused 1st week in may to blocked as precaution,this would be extreme,and as said they are only the messenger.Wonder if they drew straws before that call

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By: izzymcgee
6/18/2021 3:13 PM

Had that happen to us we were on way down by the Grave Digger place and got a call from Midgette about our rental suffering water damage . They got us a place so all was fine .

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By: Blklem
6/18/2021 3:33 PM

Nothing available with hatteras realty

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By: Squid Pro Quo
6/18/2021 3:41 PM

Nothing available with hatteras realty

Blklem


This is the one Judy found in Hatteras.

www.midgettrealty.com/vac...

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By: Tim-OBX
6/18/2021 3:42 PM

Our off-season repairs/upgrades caused 1st week in may to blocked as precaution,this would be extreme,and as said they are only the messenger.Wonder if they drew straws before that call

Tburg


This is why we have Assistant Managers smiley with shades Big grin

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By: judyk
6/18/2021 3:59 PM

Nothing available with hatteras realty

Blklem


This is the one Judy found in Hatteras.

Squid Pro Quo


Yeah, but only 4 BR. Shucks, not good for 11 ppl. Perhaps a few adults could book a hote room or suite at the nearby Breakwater Inn, spend the days with the group and just return to the Inn to sleep? I know it’s not the answer you’re looking for, but a possibility.

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By: jameswestfal
6/18/2021 4:44 PM

This owner should be blacklisted from all property management companies. That being said, if you cancelled your trip within 30 or 60 days they would have only refunded a portion of your payment. The owner knew the work would not be done much sooner than 48 hours before your trip. Twiddy may not have known, but they do collect the $$.

They are responsible for 11 people's time off, plans, money and time spent looking for another place. Not to mention hardship.

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By: larich
6/18/2021 5:43 PM

VRBO in Kitty Hawk available tomorrow Property # 3756319ha

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By: Mountaineer
6/18/2021 5:59 PM



Everyone is so quick to condemn Twiddy. What if the owner did this and Twiddy is the messenger. Did the house sell or is for sale?

Tim-OBX


This.

I'm not taking up for the property manager necessarily, but based on past experiences of my own and with family members and friends, I'd say the likelihood that this was at the property owner's direction is about 99% unless there was a sudden catastrophic failure on the property within the last 48 hours (major plumbing/electrical/structural issue), or the previous tenants completely trashed the place.

This is another gripe I have about renting houses. Aside from having to reserve and pay months in advance or more, if anything happens to the property at the last minute, those who are next in line are sometimes out of luck, especially if it's peak season and finding a comparable place is next to impossible. A similar situation happened to a friend of ours a couple of years ago. The night before she and her family were supposed to leave, she got a call saying a water pipe had burst at the house they were planning to rent and it apparently flowed for a couple of days before it was discovered, resulting in enough damage that made it unrentable. Fortunately, the property manager was able to find them something else on short notice, but the larger the group the more of a challenge it becomes.

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By: sandman
6/18/2021 6:55 PM

Basically had this happen to us this spring in hatteras with OUTER BEACHES REALTY. What everyone needs to understand is that as a renter you basically have no rights zero. Yes we got our (fully paid) money back, and luckily were able for find something suitable with Midgett. I filed a complaint wit North Carolina Real-estate Commission and might as well have complained to our cat. Zero response.
My opinion which mean nothing is that regardless of why , the rental agency should have to find you something suitable even if they have to reach out to the competition. Saying you have nothing available is a big BS. I hope I see the day when the shoe is on the other foot and these firms get something akin in return. I know is some cases they are only the messenger but they are also the ones getting a commission on 98% of the rentals. Total cop out on the agencies involved, Twiddy in this case, OBR in ours and the chief laz a fair firm the NCREC. Just my 2 cents. Hope it somehow works out for you folks

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By: beachbumz
6/18/2021 7:51 PM

Just got a call from twiddy this morning saying our house cannot be rented because of renovations. We were set to leave in 48 hours! What a nightmare!!
Does anyone know of a rental available this coming week?

Blklem

So did they refund all your money or bang you for the 'administrative fee'? Also did you get a instant refund of will they sit on your money another month?
As you can guess I've had lots of bad experiences renting over the last 35 years. I've started renting from VRBO but I know that's not a guarenteed safe way to go either

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By: kthayer
6/18/2021 7:52 PM

Basically had this happen to us this spring in hatteras with OUTER BEACHES REALTY. What everyone needs to understand is that as a renter you basically have no rights zero. Yes we got our (fully paid) money back, and luckily were able for find something suitable with Midgett. I filed a complaint wit North Carolina Real-estate Commission and might as well have complained to our cat. Zero response.
My opinion which mean nothing is that regardless of why , the rental agency should have to find you something suitable even if they have to reach out to the competition. Saying you have nothing available is a big BS. I hope I see the day when the shoe is on the other foot and these firms get something akin in return. I know is some cases they are only the messenger but they are also the ones getting a commission on 98% of the rentals. Total cop out on the agencies involved, Twiddy in this case, OBR in ours and the chief laz a fair firm the NCREC. Just my 2 cents. Hope it somehow works out for you folks

sandman

But isn’t the PM just an agent brokering the agreement between renter and owner? Unless we specifically know what happened why are we trying to cast blame? It sucks all around. For the renters who have to scramble to find somewhere to vacation. For the PM who gets the brunt of the “it’s your fault” and complaints against them (either valid or invalid). For the owner who is losing out on a week of rental income and having to make repairs (either planned or unplanned) while things may be entirely out of their control. Maybe it is the owners fault. Maybe it is the fault of previous tenants who trashed the place beyond belief. This is the time of year for beach week so you never know. And honestly - the PMs legitimately might have zero inventory. I believe our PM has been booked for summer weeks for some time now. Do you expect the PM to oust another family from their vacation just to fix it for you? Going back to what I said before - it’s a situation that sucks all around and there’s no easy fix.

Katie

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By: Greg MD
6/18/2021 8:21 PM

Good points all around about blame. Time to stop beating around the bush and Twiddy should tell the OP what exactly the problem is. I think if it were previous tenant damage or an unforeseen mechanical failure that made the place uninhabitable, Twiddy would have said so. That leaves just one other reason and it's Twiddy providing cover for the owner deciding at the last minute to take the week for themselves. If that's true then black ball that property.

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By: tc08105
6/18/2021 8:53 PM

Good points all around about blame. Time to stop beating around the bush and Twiddy should tell the OP what exactly the problem is. I think if it were previous tenant damage or an unforeseen mechanical failure that made the yyplace uninhabitable, Twiddy would have said so. That leaves just one other reason and it's Twiddy providing cover for the owner deciding at the last minute to take the week for themselves. If that's true then black ball that property.

Greg MD


If that was the case blackball Twiddy.

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